Our thoughts are with you. We’re here to help.


To those impacted by Hurricane Irma, our hearts are with you

We’re here to support you and your small business. On this page, you’ll find information on open branches, waived BBVA Compass ATM fees, and special programs and offers for small business customers, including discounted loans and credit for those affected by the devastation.

Find an open branch near you

Because safety is our top priority, some BBVA Compass Florida branches are closed at this time.

However, we are still here to serve you. Access your accounts anytime via Online or Mobile Banking or call us at 1-800-COMPASS. To check individual branch status and hours, please use our branch locator.

Special Programs

For our affected business customers:
Because more important things are on your mind


0% Promo Purchase APR thru 12/31/17 (customer’s normal APR will resume after that)

Existing small business credit card customers eligible for the Natural Disaster benefit who call Bankcard Customer Service 1-800-316-0207 to request relief in the wake of the floods will receive 0% Promotional APR on existing purchase balances and on new purchases through December 31, 2017 (after that, customer’s standard Purchase APR will resume).2


Business loan payment deferral programs

If you’re a customer with a small business loan, line of credit, credit card, or overdraft protection line of credit who anticipates payment disruptions due to disaster damage, please call  1-800-526-4172 to request deferral assistance.3


Waived late fees

We understand that your payments may arrive late due to the devastation. Speak with us today about refunding late fees for any payments that were lost or delayed during the storm.


SBA disaster loans for businesses

The SBA provides low-interest disaster loans to businesses and private non-profit organizations. SBA disaster loans can be used to repair or replace items damaged or destroyed in a declared disaster.

Details you need to make a smart decision

1Term loan is subject to program eligibility, underwriting, and approval, including credit approval. Loan is only available to current BBVA Compass small business customers located in the areas affected by Hurricane Irma, as designated by BBVA Compass. Please contact BBVA Compass for a full list of eligible affected areas. Loan amounts are available up to $50,000. If approved, the variable interest rate on your loan will be the Compass Bank Prime Rate, with no margin added. Terms of up to three years (36 months) are available, with all payments being principal and interest. First payment on the loan is not due for sixty days after closing.

2Promotional credit card offers are available to existing small business credit card customers located in the areas affected by Hurricane Irma, as designated by BBVA Compass, through December 31, 2017. Please contact BBVA Compass for a full list of eligible affected areas. Customers must still make payments to avoid delinquency. Except as otherwise stated in the offer, all existing credit card products’ rates, terms and conditions apply.

3The granting of deferrals is subject to account review and approval.