Currently you can:
If you access Online Banking with Quicken only, you must use the computer that has your software loaded.
But remember, you can access Online Banking both ways with the same Username and Password:
Once you've completed the list, your request is sent to us in a secure message so that your privacy is protected.
Check your Messages Received in Online Banking for a message from us to see that those accounts have been added. We should be able to add accounts within 2 business days.
You select the account to remove, and it will be removed from Online Banking (along with its account history) as soon as the request is received. You will be shown a screen message affirming that fact when the account is removed.
You can remove any account from your Online Banking service if the account is not designated as your Primary Account. To remove a Primary Account, please call Online Banking Support at 1-800-273-1057. One of our representatives can work with you to designate another account as your primary account and then remove the original account from your service.
Monday to Friday: 7 a.m. to 10 p.m. CT
Saturday: 8 a.m. to 4 p.m. CT
If you have problems with your Internet access, you should contact your local Internet service provider (ISP) for assistance.
Monday to Thursday: 7 a.m. to 5 p.m. CT
Friday: 7 a.m. to 5:30 p.m. CT
Saturday: 8 a.m. to 1 p.m. CT
You can transfer from checking, savings, line of credit and money market accounts.
You can transfer to checking, savings, money market, credit card, overdraft protection, installment loan, mortgage loan, and line of credit accounts.
Transfer requests must be sent prior to 8:00 p.m. Central Time, and are processed only on regular business days. You may only transfer funds to and from accounts that are linked under the same Username and have a funds transfer access level. If one of your accounts does not appear on the account list or you wish to add an account, go to the Service Center section and select Add Accounts to request an account be added. You will be able to use the account once the account has been added.
Remember, federal regulations limit the number of electronic transfers you may make to no more than 6 per monthly cycle from money market accounts and to no more than 3 per quarter from savings (not counting transactions made at ATMs) accounts.
You select the future business date the transfer should be made, the amount, and the accounts. Using the calendar to schedule a transfer ensures that you select a business day.
For mortgages and installment loans, you can specify if the transfer you are scheduling is your regular payment (Regular Payment) or if you want the transferred funds to be applied just to your principal (Principal Payment).
For any account, you can specify that you want the transfer scheduled as a one time transfer or on a recurring basis.
When you need to schedule recurring transfers, you can select the frequency you desire (every week, every month, twice monthly, every twelve months) and set your transfers to continue indefinitely by checking the Continue Until Further Notice box. Or, you can indicate the number of transfers that should be made.
Using the handy calendar to schedule a transfer ensures that you select a business day.
When we process a transfer to a credit card or a line of credit, the transfer will not be seen as a posted item until the next business day.
Remember, federal regulations limit the number of electronic transfers you may make from savings/money market accounts to no more than 6 per monthly cycle from a money market account and no more than 3 per quarter from a savings account (not counting transactions made at ATMs).
For all from accounts, the available balance is updated immediately on checking, savings, and money market accounts.
From accounts are checking, savings, money market, and line of credit.
The transfer for a from account is posted the next business day after the transfer, and the transfer is effective for that account on the date of the transfer.
To Accounts: These are the accounts to which you are moving money in the transfer.
Savings, Checking, Money Market, Overdraft Protection: Funds transferred to these Compass accounts are available immediately and are posted the day after the transfer.
Credit Cards: The credit portion of a transfer to a credit card account or a HELOC account on the credit card system takes one additional business day to post to the account.
It takes an additional day for the credit to be shown on Online Banking. The credit will show on the credit card's Account History screen the second business day after the transfer request was received.
Mortgages: Any mortgage payment other than the regular payment amount may take two to three business days to process.
Mortgage payments exceeding the current monthly payment due will be posted as received on your transfer date and applied to principal.
Regular mortgage payments will be posted as received on your transfer date.
For mortgage payments less than the current monthly payment due, the payment amount will not be posted to your account until the full payment amount is received.
Lines of Credit and most Installment Loans: Funds transferred to these BBVA Compass accounts are posted to the account on the next business day after the transfer.
The available balance or payoff balance is available the second business day after the transfer.
Portfolio Loans: Funds transferred to these BBVA Compass accounts are posted to the account on the next business day after the transfer, and the payoff balance is available on that day as well.
Recurring Transfers: If you set up recurring transfers, and a future transfer falls on a nonbusiness day, that transfer will be made the following business day for accounts other than credit card, line of credit, installment loan, and mortgage, which are posted as described above.
Sometimes, you want to move funds to a specific account regularly, in the same amount, and with the same frequency. Mortgages, car loans, or savings accounts, among other kinds of accounts, can now be set up for regular, periodic transfers using the recurring transfer feature in Online Banking.
After choosing which account you want to use to fund the transfer—checking, savings, line of credit, or money market—and which account you want the funds transferred to—credit card, line of credit, installment loan, mortgage, overdraft protection, checking, savings, money market, or HELOC—determine how much money you want to transfer and when you want the transfers to begin.
Using the handy calendar to schedule your transfer ensures that you begin on a business day. For subsequent transfers, if the scheduled transfer falls on a weekend or holiday, your transfer will be made the next business day.
Next, you select the frequency you desire from the selections in the dropdown menu:
Last, decide if you want a set number of transfers or if you want to continue the transfers indefinitely by checking the Continue Until Further Notice box.
That's it! All done! No envelopes, no trips to the bank, no delay!
You can set up recurring transfers to move funds regularly to your installment loan, mortgage loan, checking, overdraft protection, money market, savings, HELOC, line of credit, credit card, or portfolio loan account.
If a Recurring Transfer occurs on a non-business day, your transfer will not process until the next business day.
You may view transactions for the following accounts:
|Account Type||How far back?|
|Certificate of Deposit||Origination Date|
|Checking||Up to 16 months|
|Credit Card||Up to 16 months|
|Installment Loan||Up to 36 months|
|Line of Credit||Up to 36 months|
|Money Market||Up to 16 months|
|Mortgage||Up to 36 months|
|Overdraft Protection||Up to 16 months|
|Savings||Up to 16 months|
Note: Online Statements are presented by statement cycle, so the date ranges on Online Statements may vary from the default dates shown on Account History screens.
The Posted Balance is your account balance as of the close of the previous business day.
The Prior Posted Balance is your account's balance as of the day before yesterday's close of business.