Android PayTM

Overview

Convenient, secure payments. Without your wallet.

With Android Pay, you can now pull out your phone rather than dig out your wallet. Because your BBVA Compass debit, credit, or prepaid card works easily and securely with select Android devices wherever contactless payments are available. Online purchases, too.

That way, you can pay wherever Android Pay is available without physically swiping your card. You won’t even need to open an app to do it.

get started

How does it work?

Look for these symbols wherever you make purchases to make sure they accept contactless payment. Then it’s a matter of just holding your Android near the business’ Point of Sale system. The two devices do all the work, exchanging your payment data. It doesn’t get much simpler than that.

Sounds great. How do I get started?

Paying with Android Pay is easy. Getting started is quick and simple, too.

  1. Android Pay works on all mobile devices running Android 4.4 and above. Plus, Android Pay is already preloaded on many Android phones. If it is not on your device, simply download it from Google Play.
  2. If you already have your eligible BBVA Compass card listed on your existing Google account, just confirm a few details to set up. Or add a new BBVA Compass eligible card by snapping a picture and providing additional information for the purposes of security.
  3. You’re ready to use Android Pay.
  4. Go to Android.com to learn all about how to get the most out of Android Pay.

Okay, I'm now set up. How do I use it?

Equally easy.

  1. Hold your phone next to the business’ POS device.
  2. Or, if you need a little extra help, visit Android.com to learn how Android Pay makes everything a lot easier.

Can I be sure it's safe?

Absolutely. We at BBVA Compass take your security as seriously as we do your convenience. Here’s how we ensure your security:

  • Your full card number is not stored on the device, nor is it shown to the merchant
  • You have Zero Liability protection1 for promptly reported unauthorized Visa transactions
  • You are covered with 24/7 risk and fraud detection systems
  • You can get account activity alerts and view your transactions on your mobile device

 

FAQS

Frequently asked questions

What is Android Pay?

Android Pay is a way to pay for purchases in a secure manner with select Android devices. It integrates your preferred payment method Android Pay Wallet and allows you to make a purchase with your device utilizing a fingerprint or PIN.

Which devices have Android Pay?

A list of compatible devices can be found at https://www.android.com/pay/

What cards are eligible for Android Pay?

You may enroll your BBVA Compass Visa® consumer credit cards, BBVA Compass ClearSpend Prepaid Visa® Card, or BBVA Compass Visa® consumer or business check cards, into Android Pay.*

Can I enroll other products in Android Pay?

Currently, no other products are eligible for Android Pay, but as new products are available, more information will be provided.

Where can I go to find out how to enroll in Android Pay?

You can find detailed instructions on how to enroll and use Android Pay at https://www.android.com/pay/. This will provide you detailed instruction on how to enroll, how to use Android Pay and what merchants and applications support Android Pay.

When I use Android Pay, is my card number stored on my phone?

No, your card number is not stored on your phone. Your phone is provided a unique token account number specific to your device and that token is passed to the merchant instead of your card number which provides you with a more secure purchase experience.

I loaded my card but the image is different than the physical card I have in my wallet. Is this right?

Yes. There may be slight variations in the image you see from what your physical card looks like. Keep in mind, the image you see is just a representation of your card and will not impact your purchase ability.

Do my transactions post any differently?

No, any purchases you make will process the same way as they currently do. You can make purchases and returns without any issues in the transaction posting to your account properly.

If I have questions about Android Pay and my card, who do I call?

BBVA Compass has representatives ready to answer your questions. If you have specific questions about your Android Pay, you may call 1-844-533-8041, and one of our customer representatives will be happy to help you.

What if my phone is lost or stolen?

Android has very detailed instructions on how to handle a lost or stolen phone and Android Pay. First, if you have Find my Android Device Manager enabled, you can follow the instructions in Android Device Manager to erase your phone. If you do not and you wish to disable your token account number, you can call BBVA Compass at 1-844-533-8041 and we will be happy to assist in disabling the ability to use Android Pay on your lost or stolen device.

If my phone is lost or stolen, do I have to change my physical Account Number?

No, since the physical account number is not stored on the device, you do not have to change your account number. However, you will need to disable the token account number assigned by Android to avoid anyone using your Android Pay functionality on that device.

Details you need to make a smart decision

All cards subject to approval, which may include credit approval.

Please refer to the Terms & Conditions for additional details on adding your BBVA Compass card to a digital wallet. 

*Exceptions may apply. BBVA Compass reserves the right to change card eligibility. All cards subject to approval, which may include credit approval. 

Android, Google Play, and Android Pay are trademarks of Google, Inc. Use of these trademarks is subject to Google Permissions.

1 Visa Zero Liability covers U.S. issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Cardholder must notify BBVA Compass promptly of any unauthorized use. Consult BBVA Compass for additional details or visit visa.com/security. See your Visa Cardholder Agreement for further details. 

Links to third party sites are provided for your convenience and do not constitute an endorsement. BBVA Compass does not provide, is not responsible for, and does not guarantee the products, services or overall content available at third party sites. These sites may not have the same privacy, security or accessibility standards.