You can transfer money between BBVA Compass accounts you own, to other BBVA Compass customer accounts, to an account at another bank, or to other people using the Popmoney service. You may also transfer money into your BBVA Compass account from an account you own at another bank.
Customer limits vary. The maximum amount you can transfer will be listed next to the Amount box. The exact amount of money you can transfer changes, depending on how much you have transferred recently. If you are scheduling a transfer for a future date, make sure that funds are available to complete the transfer on that date.
Popmoney is a person-to-person payment service that allows you to send money to or receive money from anyone in the United States. You can select from several different delivery speeds including Instant, Next Day and 3-Day delivery (fees may apply). Send and receive money using email, text messaging, qualified bank accounts and qualified debit cards.
To find complete instructions on using Popmoney, including adding contacts, sending and receiving money, click the link inside the Popmoney box in the upper right corner of the Payments & Transfers page. Then click on the FAQs link on the Popmoney main page for detailed information on how to use Popmoney.
Scheduled Transactions have been received by the bank but not processed. Posted Transactions have been processed and completed. Posted Transactions cannot be changed or canceled.
Transaction history is stored for up to 24 months. You can view transactions that have been scheduled but not sent in the Scheduled Transactions box on the Transaction Activity page. In the Posted Transfers box you will find a list of your past transactions that have already been processed or posted to your account. Transactions from the last 30 days are automatically shown. To view transactions older than the past 30 days, click on the View More Transactions button at the bottom of the Posted Transactions box.
If a scheduled transaction has started processing, you will no longer be able to change that transaction nor delete it.
The transfer may have already processed. See if the transaction is located in Posted Transactions by clicking on the Transaction Activity tab. If the transaction you are looking for is not being displayed, the transfer request was never received.
Scheduled - A transaction request has been received and will be processed on date(s) selected.
Processing - The transaction is on its way and cannot be modified or deleted.
Processed - The transaction has been successfully processed.
Posted - The transaction has been successfully processed and has posted.
Cancelled/Stopped - The transaction has been cancelled by the user or by the system. If any money has already been taken out of an account, it will be returned.
Failed/Expired/Returned (Popmoney) - A transaction that has not successfully processed due to one of the following reasons:
On Hold (Popmoney) - The payment was placed on hold because the sender failed verification when attempting to schedule the payment. Please call 1-800-273-1057 to remove the hold.
A Source Account is an account you own and have authorization to access at another financial institution. Source Accounts can be used to transfer funds into your BBVA Compass accounts or make payments to BBVA Compass credit accounts.
A Destination Account is an external bank account to which you transfer funds.
Before setting up a Source Account, verify or update your mobile number and email address in the Service Center before you begin the process. A One-time Security Code will be delivered via text message or email that you use during the Source Account verification process.
Before setting up a Destination Account, verify or update your mobile number and email address in the Service Center before you begin the process. A One-Time Security Code will be delivered via text message or email that you use during the Destination Account verification process.