You can pay most companies or institutions in the U.S that you would normally pay by check or automatic debit.
Reminder: Deleting a Payee will delete any scheduled payments for the Payee, including automatic payments. If you have requested an e-bill from a Payee and the request is scheduled, you must wait until the e-bill is received to delete the Payee. Once deleted, you cannot pay any outstanding e-bills from that Payee. After deleting a Payee, you will begin receiving your bills directly from that Payee. Depending on your billing cycle, it can take up to two months to stop receiving e-bills through Online Banking.
With Payee Groups, you can easily organize your bills into groups of similar billers or payees. For example, you could create a Utilities Group for your electric, gas, water, cable and phone bills. You can have up to 60 groups. To create and edit Payee Groups:
Automatic Payments are payments you can set up in Online Banking for companies or people that you pay the same amount on a regular basis. Examples of Automatic Payments are rent, mortgages, car payments or insurance. Once you set up an Automatic Payment, it will be paid on the same date that is based on the Payment Frequency you choose. You can also receive email notifications about the status of Automatic Payments.
Here is how to set up an Automatic Payment:
Scheduled Transactions are payments you have scheduled but are not processed, or paid, yet. You can edit or cancel Scheduled Transactions until they are in process. Processed (or processing) Transactions are payments that are in the process of being paid. Posted Transactions have been processed completely. You cannot change or cancel Processed (or processing) or Posted Transactions.
Use the Payment Calendar Tool to determine the dates you can select to make your payments. Click on the Calendar icon to open the Calendar tool. The Payment Calendar shows:
You can enter a pay date that is the same as the due date on a company's bill. The pay date is the date when the Payee receives your payment. For most companies, we can deliver your payment the next business day. If we send the payment by check, it can take up to four days for your Payee to receive it. You can use the calendar to make sure the Payee receives the payment before a bill's due date. You can schedule payments to be made up to one year in advance.
If the payment is sent electronically, the money for the payment is withdrawn from your payment account on the pay date.
If the company or person cannot receive electronic payments, BBVA Compass prints a check and sends it to the payee's address on file. For some checks, the money for the payment is withdrawn on the pay date. For others, the money is withdrawn when the company or person deposits (or cashes) the check.
In most cases, electronic payments are made the next business day. Payments made by check can take up to four business days.
You can request overnight delivery of a check payment prior to 1 p.m. CT. Requests made after 1 p.m. CT will be made in two business days. When you request an overnight payment, you will receive an email with the tracking number from the delivery service. This number can also be found in your Payment Detail. Same-day bill payments will be made on the specified pay date; however, the payment might not be reflected in your payee account on the same day. Please wait one to two days for the payment to appear in your account. The fee for an expedited payment is $19.00 per transaction.
E-bills are bills sent from a biller (or Payee) electronically instead of on paper. You can sign up for e-bills on the Add Payee pages when you are entering a new Payee that offers the e-bill service. If e-bills are available for a payee, you will see an icon next to that payee that says Get Bill. Click on the Get Bill icon and follow the instructions to activate.
Once you have signed up for e-bills from a biller, your bill will be sent directly to Bill Pay. When you have an e-bill, a Bill Due icon will display next to the Payee in the Make Payment section when that bill is due. Clicking the Bill Due icon will allow you to view and pay the bill in Bill Pay. Some Payees also send you email notifications that you have an e-bill.
Bill Reminders are created when you receive an e-bill from one of your Payees, or if you have set up reminders for a Payee. If you see a Bill Reminder, it does not mean that you have not paid your bill. There are several ways you can stop Bill Reminders:
You can set up bill reminders to help you keep track of your payments that are due.