BBVA Compass American Express® Card

TripleDouble Rewards Program

What are the rules and restrictions of the program?

Rewards Points only accumulate on Qualifying Purchases. You will earn 1.5 points for each $1 spent on all net Qualifying Purchases for all purchase categories. A “Qualifying Purchase” is a purchase of goods or services made with your eligible BBVA Compass American Express Card; however, not all purchases are Qualifying Purchases. EXCLUSIONS APPLY. Unless provided in additional terms for special promotions, the following are NOT Qualifying Purchases, and you will not earn points for them: payments of existing card balances, balance transfers, cash advances, ATM transactions, convenience checks, fees charged by us (for example, annual fees, finance charges, and related service charges, if any apply), payments made for prepaid and reloadable cards such as certain gift cards and similar cards, purchases of quasi cash (for example, casino chips), and payments made for payment instruments that can readily be converted to cash (for example, travelers cheques, money orders, wire transfers, and similar products or services). It may take up to 45 days for points to be awarded. Account must be in good standing to earn and redeem points. BBVA Compass reserves the right to, in its sole discretion, determine whether a particular transaction is a Qualifying Purchase and which purchase category applies.

BBVA Compass may, from time to time, offer bonus rewards points on purchases made at certain merchants or in certain purchase categories. Merchants are assigned purchase category codes by American Express based on what they primarily sell. A purchase will not earn additional bonus points if the merchant’s code is not in an eligible category.  A purchase may not earn bonus points if the merchant submits the purchase using a mobile or wireless card reader or if you use a mobile or digital wallet to make the purchase. Rewards categories are established by BBVA Compass and may change without notice. Any bonus rewards points offer cannot be combined with any other TripleDouble bonus point offer or BBVA Compass rewards program.

How quickly will points be credited to my account?

It can take up to 45 days for transactions to appear. If points from a qualified transaction do not appear after 45 days, please contact Customer Service. Some transactions, such as online purchases, bonus points, or foreign transactions, may take longer to be posted.

Where can I use my Card?

Your BBVA Compass American Express® Card can be used at millions of establishments worldwide where American Express Cards are welcome including national supermarket and gas station chains, retailers and restaurants.

The BBVA Compass American Express® Card is issued by Compass Bank pursuant to a license from American Express.  American Express is a federally registered service mark of American Express.  BBVA Compass is a trade name of Compass Bank, Member FDIC.