BBVA Compass American Express® Card

TripleDouble Rewards Program

What are the rules and restrictions of the program?

Rewards Points only accumulate on Qualifying Purchases. You will earn 1 point for each $1 spent on all net Qualifying Purchases for all purchase categories. A “Qualifying Purchase” is a purchase of goods or services made with your eligible BBVA Compass American Express Card; however, not all purchases are Qualifying Purchases. EXCLUSIONS APPLY. Unless provided in additional terms for special promotions, the following are NOT Qualifying Purchases, and you will not earn points for them: payments of existing card balances, balance transfers, cash advances, ATM transactions, convenience checks, fees charged by us (for example, annual fees, finance charges, and related service charges, if any apply), payments made for prepaid and reloadable cards such as certain gift cards, and similar cards, and payments made for payment instruments that can readily be converted to cash (for example, travelers cheques, money orders, wire transfers, and similar products or services). It may take up to 45 days for points to be awarded. Account must be in good standing to earn and redeem points. BBVA Compass reserves the right to, in its sole discretion, determine whether a particular transaction is a Qualifying Purchase and which purchase category applies.

Merchants are assigned purchase category codes by American Express based on what they primarily sell. A purchase will not earn additional bonus points if the  merchant’s code is not in an eligible category. You will earn 2 points for each $1 spent for the first $1,500 of combined net Qualifying Purchases made during each calendar quarter at U.S. merchants in the gas station and supermarket purchase categories, and 1 point for each $1 spent on net Qualifying Purchases over $1,500 in each quarter in those categories. Gas stations are defined as stand-alone merchants in the United States that primarily sell gasoline. Supermarkets are defined as stand-alone  merchants in the United States that primarily sell grocery products. Some merchants may sell these products/services or are separate merchants who are located on the premises of these merchants, but are classified by American Express in another manner, in which case this added benefit would not apply. You will earn 3 points for each $1 spent for the first $1,500 of combined net Qualifying Purchases made during each calendar quarter in the NBA purchase category, and 1 point for each $1 spent on net Qualifying Purchases over $1,500 in each quarter in the category. A NBA purchase is a purchase made entirely with the Card of NBA game tickets from a licensed NBA ticket distributor; at any NBA team stadium during a NBA game; or on NBA.com. You will earn 5 points for each $1 spent for the first $5,000 of combined net Qualifying Purchases made during the NBA All Star Weekend, and 1 point for each $1 spent on net Qualifying Purchases over $5,000 during the NBA All Star Weekend. In addition, you will earn 5 points for each $1 spent for the first $5,000 of combined net Qualifying Purchases made during the two weeks of the NBA Finals, and 1 point for each $1 spent on net Qualifying Purchases over $5,000 during the two weeks of the NBA Finals. NBA All Star Weekend and NBA Finals dates may vary, and the eligible time period for bonus points accrual will be determined in the sole discretion of BBVA Compass. Purchases made at superstores and wholesale clubs, through a third-party payment account or on an online marketplace (with multiple retailers) will not earn additional bonus points. A purchase may not earn additional bonus points if the merchant submits the purchase using a mobile or wireless card reader or if you use a mobile or digital wallet to make the purchase. Rewards categories are established by BBVA Compass and may change without notice. Offer cannot be combined with any other TripleDouble bonus point offer or BBVA Compass rewards program.

How quickly will points be credited to my account?

It can take up to 45 days for transactions to appear. If points from a qualified transaction do not appear after 45 days, please contact Customer Service. Some transactions, such as online purchases, bonus points, or foreign transactions, may take longer to be posted.

Where can I use my Card?

Your BBVA Compass American Express® Card can be used at millions of establishments worldwide where American Express Cards are welcome including national supermarket and gas station chains, retailers and restaurants.