BBVA Compass NBA American Express® Card

Frequently asked questions

Who can apply for this card?

We accept applications from residents of all states except Iowa, Utah, and Wisconsin. You must be 19 years old in Alabama and Nebraska, 21 in Mississippi, and 18 in all other states.

What do I need to apply?

You will need your Social Security/Tax ID number, current total annual income, and your basic personal and contact information.

How do I earn points with the BBVA Compass NBA American Express® Card?

You receive 1 point on every $1 you spend by using your BBVA Compass NBA American Express® Card to make eligible purchases. Plus, take advantage of multiple bonus opportunities to accelerate your point earning. Earn 2X points at gas stations, 2X points at supermarkets, 3X points on transactions for qualifying NBA tickets, NBA in-stadium transactions, and transactions, plus earn 5X points on all purchases (not just NBA purchases) during the NBA All-Star Weekend and two weeks of the NBA Finals.1,2

How can I redeem points?

All points can be redeemed by logging onto your account at You can then choose to redeem for cash back statement credits or for merchandise, tickets, gift cards, or even VIP experiences. If you prefer, you can also redeem by contacting Customer Service at 1-866-246-2924.

Is there a limit to the number of points I can earn?

No, there are no limits to the points you earn. You can continue to earn TripleDouble Rewards throughout the year, and carry them forward from one year to the next. Also, your points do not expire as long as your account is open, active, and in good standing.

How quickly will points be credited to my account?

It can take up to 30 days for transactions to appear. If points from a qualified transaction do not appear after 30 days, please contact Customer Service. Some transactions, such as online purchases, bonus points, or foreign transactions, may take longer to be posted.

Where can I use my card?

Your BBVA Compass NBA American Express® Card can be used at millions of establishments worldwide where American Express Cards are welcome including national supermarket and gas station chains, retailers, and restaurants.

Do I have to pay my balance off in full each month?

No, you are not required to pay your balance in full each month. While that is a good practice, your card allows for carrying a balance from month-to-month if desired.

Details you need to make a smart decision

1 Bonus Rewards Points only accumulate on Qualifying Purchases. Merchants are assigned category codes by American Express based on what they primarily sell. A purchase will not earn additional points if the merchant’s code is not in an eligible category. BBVA Compass reserves the right to, in its sole discretion; determine whether a particular transaction is a Qualifying Purchase and which purchase category applies. Outside of special promotions, points do not accumulate on cash advances, balance transfers, or convenience check transactions. It may take up to 45 days for bonus points to be awarded. Account must be in good standing to earn and redeem points. First purchase must be made within 90 days of account opening to qualify for special bonus points. The 10,000 bonus points offer requires at least $500 in Qualifying Purchases within 90 days of account opening and is limited to one award per account relationship regardless of the number of individual cards associated with that account relationship. Bonus points will be awarded within 45 days after the last Qualifying Purchase.

2 You earn 3 points for each $1 spent on Qualifying Purchases for the NBA purchase category. An NBA purchase is a purchase made entirely with the Card: of NBA game tickets from a licensed NBA ticket distributor; at any NBA team home stadium during an NBA game; or on You earn 2 points for each $1 spent on Qualifying Purchases at gas stations and supermarkets. Gas Stations are defined as stand-alone merchants in the United States that primarily sell gasoline. Supermarkets are defined as stand-alone merchants that primarily sell grocery products. Some merchants may sell these products/services or are separate merchants who are located on the premises of these merchants, but are classified by American Express in another manner, in which case this added benefit would not apply. You earn 1 point for each $1 spent on Qualifying Purchases for all other purchase categories. Superstores and wholesale clubs are excluded from bonus categories. Purchases made through a third-party payment account or on an online marketplace (with multiple retailers) will not earn additional points. A purchase may not earn additional points if the merchant submits the purchase using a mobile or wireless card reader or if you use a mobile or digital wallet to make the purchase. Rewards categories are established by BBVA Compass and may change without notice. Offer cannot be combined with any other TripleDouble bonus point offer or BBVA Compass rewards program. NBA All Star Weekend and NBA Finals dates may vary and the eligible time period for Bonus Points accrual will be determined in the sole discretion of BBVA Compass.

*Decision times may vary and may take longer than sixty seconds. All credit cards subject to approval, including credit approval. For more information on TripleDouble Rewards, go to BBVA Compass is a trade name of Compass Bank. Member FDIC.

The NBA identifications are the intellectual property of NBA Properties, Inc. © 2014 NBA Properties, Inc. All Rights Reserved. The BBVA Compass NBA American Express® Card is issued by Compass Bank pursuant to a license from American Express. American Express is a federally registered service mark of American Express.