Credit Card Protection & Security

Overview

We defend your card against identity theft and fraud

Get instant protection when you open a BBVA Compass credit card. 

 

With a BBVA Compass credit card and Visa Zero Liability*, you're instantly protected against identity fraud and theft the moment you open your account. We stay ahead of security threats and watch for unauthorized activity on your accounts to give you the peace of mind you deserve. 

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solutions

Visa Zero Liability*

Shop with confidence knowing your credit card is protected against fraud with Visa Zero Liability.* As a Visa cardholder, you will not be held responsible for fraudulent charges in the event your card is lost, stolen, or fraudulently used online or offline.

Credit Card Security and Support

Rest easy knowing your account is backed by Visa Credit Card Security & Support and BBVA Compass. We work around-the-clock to watch for unusual activity on your account, provide comprehensive online security and support, and fix any issues that may occur. Learn more about the security and protection we offer you.

Visa Security & Support     BBVA Compass Security Center

helpful tips

How to protect yourself against credit card fraud

To further protect yourself against identity theft and fraud, here are a few actions you should take:

Regularly check account statements

Sign in to your BBVA Compass Online Banking account or review your monthly paper statement to check for any unauthorized charges.

Report suspicious activity immediately

If you see any unauthorized transactions on your monthly statements, call us immediately at 1-800-COMPASS. Visit our Security Center to see additional steps you should take if you think you may be a victim of identity theft or fraud. Learn More

Block transaction activity with BBVA Wallet

Easily block your BBVA Compass credit card with the BBVA Wallet App. Simply go to the card menu in BBVA Wallet and select “Temporary Block, Theft or Loss" to block transaction activity on that card. Download the BBVA Wallet App

Details you need to make a smart decision

Links to third party sites are provided for your convenience. These sites are not within our control and may not have the same privacy, security or accessibility standards. Third parties are completely and solely responsible for the content and availability of their sites.

*Visa’s Zero Liability Policy does not apply to Visa corporate or Visa purchasing card or account ‭transactions, or any transactions that are not processed by Visa. Cardholder must notify BBVA Compass promptly of any unauthorized use as described in the cardholder agreement. Con‭sult https://www.visa.com/chip/personal/security/zero-liability.jsp or BBVA Compass for additional details.