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Trusteer’s Rapport Security Software

Boost Your Defenses against Online Fraud with Trusteer’s Rapport Security Software

Free to all BBVA Compass customers

You probably already have security software on your computer. Although your existing software is important, it may not be enough. The truth is, online criminals are getting more and more sophisticated, so it’s essential to constantly upgrade and update your protection software.

Because your online security is a priority at BBVA Compass, we are making Rapport security software available to our customers free of charge.

What Trusteer’s Rapport Does

Trusteer Rapport secures communications between your computer system and our site to help prevent malware or fraudulent websites from obtaining your username, password and other sensitive login information. Rapport is not designed to replace your existing protection; it actually works with your existing antivirus software and firewall to enhance your overall online security. You may also use Rapport to protect you while on sites other than BBVA Compass. Please refer to the FAQ section for details.

How to Get Trusteer’s Rapport Software

Simply download and install the Rapport plug-in for Windows or Mac. The program takes only a few seconds to install and should not slow or adversely affect the performance of your computer. Instead, it will give you greater peace of mind knowing this state-of-the-art software is helping protect you while you are online with BBVA Compass.

Trusteer Rapport software is set up to protect you when you access the following sites:

Rapport can also provide protection at other participating financial sites; generally a green icon will appear in your browser’s header indicating that the website is protected by Rapport. If you see a gray icon, it means the site is not currently being protected. You can click on the icon and select "Protect this Website" to enable Rapport protection.

Rapport Software Installation Complete Image

By downloading and installing Rapport, you agree with all Trusteer terms and conditions. Trusteer is not affiliated with BBVA Compass, and BBVA Compass is not responsible for, and does not guarantee, the content or capabilities of Rapport. All problems, questions or concerns regarding Rapport should be directed to Trusteer at or to be contacted by a Rapport Specialist complete the call back form at

Additional Support

Call Online Banking Customer Service at 1-800-273-1057