If you use our Lockbox services, you'll find this guide helpful. It includes instructions on installing and using the Lockbox Remittance Archive Image Viewer as well as how to import and download image files from your monthly CD or Secure FTP service.
Learn how to use our Online Decisioning service with this guide. This service allows you to review transactions that meet certain criteria for further evaluation and processing before encoding occurs.
Learn how to use our Distributed Capture service with this guide. This service allows you to electronically deposit checks and remittance documents/invoices into your lockbox from a remote location.
Need assistance with an existing service? Contact the Business Relationship Services team in your area:
All accounts and credit are subject to approval including credit approval.