Remote Deposit Online

Remote Deposit Online Services User Guide

Learn how to use our Remote Deposit Services with this guide. In addition to contact information, system availability and system specifications, this comprehensive guide includes detailed instructions on getting started, access, scanning, balancing, transmitting, error messages, reports, End of Day archive, retransmit/rearchive, administration, online reporting and user set up.

Remote Deposit Online Services Quick Reference Guide

Use this guide to help you perform some of the most common functions within Remote Deposit. Instructions for scanning checks, balancing and transmitting deposits, accessing reports and running the End of Day archive process are included.

Guía de Consulta Rápida de Deposito Remoto en Línea Compass

Compass Remote Deposit Online ACH Payments Quick Reference Guide

Use this guide to help you perform some of the most common ACH functions within Remote Deposit. Instructions for entering payments, transmitting payments, and accessing reports are included.

Guía de Referencia Rápida de Remote Deposit Online de Compass

Sample Authorization Form for ACH Payments

A sample authorization form we encourage you to use for accepting ACH payments from your customers.

Locations

Business Relationship Services

Need assistance with an existing service? Contact the Business Relationship Services team in your area:

Alabama and Florida

Toll Free: 1-800-607-4444
Fax: 1-877-220-3051
Hours: 7:00 a.m. to 6:00 p.m. CT

North Texas

Toll Free: 1-866-876-4922 
Fax: 1-877-527-9736
Hours: 7:00 a.m. to 6:00 p.m. CT

South Texas

Toll Free: 1-800-570-2791 
Mexico: 001-800-570-2791 
Fax: 1-800-897-3195 

El Paso TX, New Mexico, Arizona, Colorado, and California

Toll Free: 1-800-236-2059
Fax: 1-866-710-5186
Hours: 7:00 a.m. to 5:00 p.m. AZ Time

Contact Form

Treasury Management Contact Us

Please fill out and submit the form below and a Treasury Management services representative will contact you.