Learn how to use our Remote Deposit Services with this guide. In addition to contact information, system availability and system specifications, this comprehensive guide includes detailed instructions on getting started, access, scanning, balancing, transmitting, error messages, reports, End of Day archive, retransmit/rearchive, administration, online reporting and user set up.
Use this guide to help you perform some of the most common functions within Remote Deposit. Instructions for scanning checks, balancing and transmitting deposits, accessing reports and running the End of Day archive process are included.
Use this guide to help you perform some of the most common ACH functions within Remote Deposit. Instructions for entering payments, transmitting payments, and accessing reports are included.
A sample authorization form we encourage you to use for accepting ACH payments from your customers.
Need assistance with an existing service? Contact the Business Relationship Services team in your area: