Compass e-Access® Basics for International Business

Overview

Compass e-Access Corporate User Guide

Learn how to use the Compass e-Access system with this guide. Detailed instructions and sample screen shots are included.

  View the Compass e-Access Corporate User Guide (PDF)

Compass e-Access Corporate Administrator Getting Started Guide

This guide explains how to add, delete, and maintain users on the Compass e-Access system.

  View the Corporate Administrator Getting Started Guide (PDF)

Compass e-Access ACH Origination Services Quick Reference Guide

Keep this handy reference nearby to guide you through creating an ACH batch, updating transaction amounts, maintaining participants, activating an ACH batch and approving an ACH batch.

  View the ACH Origination Services QRG (PDF)

Compass e-Access ACH Tax Payment Quick Reference Guide

If you use Compass e-Access' ACH services to originate state or federal tax payments, this guide is for you. This handy reference explains how to create your ACH batches and add the appropriate addenda information.

  View the ACH Tax Payment QRG (PDF)

Compass e-Access Alerts Quick Reference Guide

Establish alerts in Compass e-Access to receive notification via email, pager, phone or fax related to specific critical events, balances or transactions. Use this guide to set up delivery channels and contact individuals within your organization.

  View the Alerts Services QRG (PDF)

Compass e-Access Domestic Wire Transfer Services Quick Reference Guide 

This quick reference guide walks you through wire transfer input and approval and creating templates via Compass e-Access

  View the Domestic Wire Transfer Services QRG (PDF)

Compass e-Access Enhanced Lockbox Quick Reference Guide 

This quick reference guide will show you how to view either your summary or detail reports of processed lockbox transactions. From the detail reports, you can view images of checks and related documents associated with each transaction reported.

  View the Enhanced Lockbox QRG (PDF)

Compass e-Access Basics for Business Image Services Quick Reference Guide 

This quick reference guide helps you retrieve and view statement images using Compass e-Access Information Reporting and Stop Payment services.

  View the Image Services QRG (PDF)

Compass e-Access International Wire Transfer Services Quick Reference Guide 

Use this guide to help you originate international wire transfers via Compass e-Access.

  View the International Wire Transfer Services QRG (PDF)

Compass e-Access Positive Pay Quick Reference Guide 

The Compass e-Access Positive Pay Service allows authorized Users to review and disposition entries as exceptions to a previously submitted issue file. This handy quick reference guide will walk you through the decision process.

  View the Positive Pay QRG (PDF)

Compass e-Access Basics for International Business Quick Reference Guide

Use this guide to help you perform some of the most common functions within Compass e-Access. Instructions for Information Reporting, Book Transfers, Stop Payments and Electronic Reports are included

  View the Basics for International Business QRG (PDF)

Locations

Business Relationship Services

Need assistance with an existing service? Contact the Business Relationship Services team in your area:

Alabama and Florida

Toll Free: 1-800-607-4444
Fax: 1-877-220-3051
Hours: 7:00 a.m. to 6:00 p.m. CT

North Texas

Toll Free: 1-866-876-4922 
Fax: 1-877-527-9736
Hours: 7:00 a.m. to 6:00 p.m. CT

South Texas

Toll Free: 1-800-570-2791 
Mexico: 001-800-570-2791 
Fax: 1-800-897-3195 


El Paso TX, New Mexico, Arizona, Colorado, and California

Toll Free: 1-800-236-2059
Fax: 1-866-710-5186
Hours: 7:00 a.m. to 5:00 p.m. AZ Time

Contact Form

Treasury Management Contact Us

Please fill out and submit the form below and a Treasury Management services representative will contact you.


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

Details you need to make a smart decision

All accounts and credit are subject to approval including credit approval.