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Wholesale Lockbox

BBVA Compass' lockbox services enable your company to receive, process and deposit work much more quickly than handling in a manual environment. Our automated solutions enable your company to streamline your remittance processing so information can be readily accessed much earlier in the processing day.


You choose the processing options that best suit your company's needs and let BBVA Compass' Wholesale Lockbox service enhance the quality of processing and customer service. Since we deposit the checks for you, you gain additional audit controls due to the further separation of the depositing and account posting functions.

Online Decisioning allows lockbox to set aside transactions that meet certain criteria for further review by you before processing or sending the item as non-processable. By viewing images of lockbox "exceptions" while they are being held by the bank, you can keep the items in the queue for same day processing. Once you have reviewed the transaction, you provide BBVA Compass with further processing instructions, such as "process item with customer number XXX" or "do not deposit." This minimizes the number of items that need to be forwarded to you unprocessed while also providing a complete file to update your accounts receivable system.

In addition, our Lockbox Imaging Services enable you to receive images of your checks and related invoices via BBVA Compass Lockbox CD ROM/DVD or online via Compass e-Access® Enhanced Lockbox Reporting module. Should your company already have an enterprise archive, Compass can transmit data and images directly to you.

Cost effective

BBVA Compass' Wholesale Lockbox service eliminates mail, receipt and processing of receivables in your office, allowing for more effective use of your staff. Deposits are made promptly and your need for expensive remittance processing technology is eliminated.

Lockbox Distributed Capture enables you to capture checks remitted to your office for same day processing through your lockbox. After you scan the remittances and associated documents (e.g., invoices, healthcare EOBs, correspondence, envelopes, etc.), BBVA Compass will include these transactions with your lockbox deposits. That provides you with a single processing stream and a comprehensive image archive and data transmission to post the items to your receivables system.


You can accelerate cash flow and ensure timely deposit of payments. Wholesale Lockbox also reduces mail, processing and check collection float.

Specifications and Availability

BBVA Compass has lockbox sites in:

  • Birmingham, Alabama
  • Dallas, Texas
  • Houston, Texas
  • San Antonio, Texas
  • Tempe, Arizona

We have several processing packages to choose from, and some customization is available.