Business Relationship Services

Overview

Skip the automated menu and speak with us

When you have a question, you want an answer and not an automated menu with choices that don’t seem to apply. Welcome to BBVA Compass Business Relationship Services! Our customer service representatives answer the phones and provide an exceptional level of service to get you the information you need when you need it.

Find a banker

solutions

Services offered

To keep you from being transferred repeatedly, you call one number for assistance with our comprehensive depository, treasury management, and loan processing services, including:

  • ACH and wire transfer services
  • Balance and account activity
  • Compass e-Access® online banking
  • Image cash letter
  • Integrated payables
  • Loan/investment sweeps
  • Loan payments
  • Positive pay and reconciliation services
  • Compass Remote Deposit Online®
  • Internal transfers
  • Stop payments
  • Account research

Our team averages 19 years of banking experience. We have access to back office systems and historical data to answer your questions or perform your requests quickly – in English or Spanish. We think you’ll find working with us to be a refreshing change.

contact us

Find a banker near you

To provide you with the best service, our teams are located across our footprint.

 

Alabama and Florida

Toll Free: 1-800-607-4444
Fax: 1-877-220-3051
Hours: 7:00 a.m. to 6:00 p.m. CT

North Texas

Toll Free: 1-866-876-4922 
Fax: 1-877-527-9736
Hours: 7:00 a.m. to 6:00 p.m. CT

South Texas

Toll Free: 1-800-570-2791 
Mexico: 001-800-570-2791 
Fax: 1-800-897-3195 


El Paso TX, New Mexico, Arizona, Colorado, and California

Toll Free: 1-800-236-2059
Fax: 1-866-710-5186
Hours: 7:00 a.m. to 5:00 p.m. AZ Time

Details you need to make a smart decision

All accounts and credit are subject to approval including credit approval.