Visa® Debit Card

Visa® Debit Card

The BBVA Compass Visa Debit Card is an amazing piece of plastic

Make purchases quickly and easily from your BBVA Compass Checking Account using a Visa Debit Card.

  • Turn your everyday purchases into rewards with Simple Cash Backsm.
  • Customize your Visa Debit Card - personalize it with a photo you've taken, choose one from our design gallery, or even design your own artwork.
  • EMV Chip Card - The chip helps protect against fraud use at chip-enabled terminals in stores and ATMs.
  • It is a safe and secure way to make purchases with benefits like Zero Liability*, 24/7 fraud monitoring, and Verified by Visa.
    • Visa Zero Liability* protects you against fraudulent purchases made on your card.
    • 24/7 fraud monitoring services look out for suspicious activity on your debit card to alert you when suspected.
    • Easily monitor debit activity any time of day with Online Banking and Mobile Banking.
    • Report loss or theft any time of day by calling 1-800-266-7277 to immediately block your card.
  • It is more convenient than writing a check or having cash on hand.
    • Use your card at the grocery store, gas station, restaurants, anywhere Visa Debit Cards are accepted.
    • Easily pay bills - online, over the phone, or set up recurring payments.
    • Access cash at any ATM around the world displaying the Visa logos.
    • Detailed transaction information makes it easy to track spending using Online Banking or monthly statements.

BBVA Compass Visa Debit Card

Frequently asked questions

What is a BBVA Compass Visa Debit Card?

The BBVA Compass Visa Debit Card is the most convenient way to access the funds from your checking account. Whether it's making an everyday purchase, or accessing cash at an ATM, it's easy and convenient. All transaction detail is easily tracked using Online Banking or your monthly statements.

How does it differ from a Credit Card?

Unlike Credit Card products where you can accumulate a balance and pay interest, a Debit Card simply deducts purchases automatically from your checking account balance.

How do I get a Debit Card?

Visit the nearest BBVA Compass Banking Center today for a BBVA Compass Visa Debit Card. Replacement cards can be ordered by calling 1-800-266-7277. Remember, you must have a BBVA Compass checking account prior to ordering a card.

What should I do if I can't remember my PIN? (Personal Identification Number)

Call 1-800-239-5175 to order a new PIN. It could take 7-10 business days for you to receive your PIN in the mail.

What if I want to change my PIN?

Call 1-800-266-7277 and follow the prompts, or visit the nearest BBVA Compass Banking Center to change your PIN.

How do I activate my Debit Card?

Call 1-866-676-1895 to activate your card through our automated system, use your card at any BBVA Compass ATM with your PIN, or make a purchase at any retailer location using your PIN.

How do I make purchases using my Debit Card?

Just swipe your card at any merchant accepting Visa® and enter your PIN or sign for your purchase. It's as easy as that. You may also use your card for online or phone-based purchases by simply following the instructions provided.

What is the difference between 'debit' or 'credit'?

At check out merchants may ask you to select 'debit' or 'credit'. When choosing 'debit', you will have to enter your PIN to complete the transaction. When choosing 'credit', you will sign the receipt. With either choice, your purchase is deducted from your checking account.

What if my card is lost or stolen or if I notice unauthorized debit card transactions?

You should notify us immediately if your card has been lost or stolen to minimize risk. You should also contact us about any unauthorized debit card transaction because you may not be liable for the transaction. You can contact us at 1-800-239-5175.

Details you need to make a smart decision

*Visa Zero Liability covers U.S.-issued cards only. Visa Zero Liability does not apply to certain commercial card transactions; PIN transactions not processed by Visa; or ATM transactions not processed by Visa or Plus. Cardholder must notify BBVA Compass promptly of any unauthorized use. Consult BBVA Compass for additional details or See your Visa Cardholder Agreement for further details.

Debit cards are subject to approval.