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Online Banking

Frequently Asked Questions

Online Banking
Frequently Asked Questions

About Online Bill Pay and E-Bills

How soon can I start making payments to a payee that I have just added to my list?

You may begin making payments immediately.

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Enroll Now

If you have a BBVA Compass ATM or Check Card, activate your Online Banking service now.

If you do not have a BBVA Compass ATM or Check Card:

If you have already activated, you may also:

Online Banking Support

For help by phone:
1-800-273-1057

Monday - Friday
7:00 a.m. - 10:00 p.m. CT

Saturday
8:00 a.m. - 4:00 p.m. CT