Making the switch.
Five simple steps to freedom.

  1. Open your BBVA Compass account.
    Stop by a BBVA Compass branch, apply online or call 1-800-COMPASS to open your account. Make a note of your account number and routing number (Locating your routing number). They’ll come in handy later.

  2. Stop using your old account.
    And let all your checks clear. This could take up to 10 days. Remember how slow they were? To pass the time, destroy any unused checks, ATM and debit cards and deposit slips.

  3. Change direct deposits.
    All the forms you need are in our Switch Kit. Simply fill out this form and give it to your employer, the Social Security Administration or your retirement plan. Include a new deposit slip or voided check.

  4. Change automatic payments.
    Use this form in the kit to change all automatic withdrawals or automated payment services. Don’t forget about those that use your old debit card number, such as automatic payments made online.

  5. Close your old account.
    Here’s the day you’ve been waiting for. Send in this kit form to close your old account. No face-to-face confrontation needed. If, after all your checks have cleared, you have a remaining balance, your old bank will send you a check. It’s as simple as that.