Mortgage Loan Details
Frequently Asked Questions
We have collected some of our most frequently asked customer service and technical questions to help you resolve potential problems and get your questions answered as quickly as possible.
Can I get detailed information about my mortgage?
Yes, you can view your mortgage's principal balance as of the close of the last business day, as well as the estimated net payoff, a one-day payoff estimate.
Also available are the original mortgage loan amount, the current interest rate on your mortgage, the current balance in your escrow, and the loan's origination date and maturity date.
Finally, you can also view your current payment information:
- Payment Due Date
- Principal Payment Amount
- Interest Payment Amount
- Escrow Payment Amount
- Current Monthly Payment Amount
- Unpaid Late Charges
- Past Due Amount
- Builder Subsidy
- Current Payment Due
By Phone 1-800-COMPASS
By Email Online contact form