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The Help You Need

The BBVA Compass Disaster Relief Program

We believe in helping out our neighbors in times of need. To show our support for the people in our community who have been impacted by the wildfires in Colorado and New Mexico, we'd like to extend a helping hand. Please let us know if you need any of these special relief programs by calling 1-866-885-2124. These programs are available to individuals and businesses who suffered damage in FEMA-designated disaster counties through Sept. 30, 2012, unless otherwise stated.

Small Business Products

Penalty-free CD withdrawals

This may be a vital source of cash for businesses right now, so we're waiving the early withdrawal penalty on CDs.1

Deferral program on existing small business loans

Customers should call 1-866-681-1662 to request a deferred payment under the disaster recovery program on loans that are in good standing.2

Replacement Debit and Credit Cards

We will waive the normal fees for replacement cards and express delivery. Customers can order a replacement and request a waiver of the replacement fee under the disaster recovery program by calling 1-866-885-2124.2

Small Business Loans

Fixed-rate, 3-year term loans of up to $50,000 with a deferred first payment of 60 days will be made available to customers in the affected areas. These loans will be priced at WSJ Prime Rate.3

Waived late fees

Customers can call 1-866-885-2124 to request a refund of late fees under the disaster recovery program for any payments that were delayed in the mail.2

BBVA Compass Credit Cards

New customers will receive 0% APR on purchases for the first six months after opening their account. Existing customers who call 1-866-885-2124 within 90 days of the disaster to request relief in the wake of the wildfires will receive 0% APR on existing purchase balances and new purchases for six billing cycles.3



1Early withdrawal penalty waiver for CDs is not available for the first six days after deposit for new CDs.

2The granting of deferrals and refunds of late fees are subject to approval upon account review. All disaster relief programs expire Sept. 30, 2012.

3All loans, lines and credit cards are subject to standard application and underwriting requirements and approval, including credit approval. Professional Group Unsecured Loans and Lines of Credit are excluded from these offers. Some restrictions and limitations may apply. Rates and terms are subject to change without notice. See your local banking center for details. Rate discounts and eligible related offers are available on applications submitted through Sept. 30, 2012 unless otherwise stated.

How can we help?

Please see your local branch or call 1-866-885-2124 for more information on these offers.

For Individuals

BBVA Compass Disaster Relief Program for Individuals >