Potential E-mail Fraud Information
Customers of many financial services companies, including BBVA Compass, have been targeted by fraudulent e-mail and Internet scams. These scams attempt to illegally obtain your personal and account information.
For customers who receive these e-mails:
- do not follow any of the instructions in the e-mail
- do not click on any of the links in the e-mail
Fraudulent e-mails may have - but are not limited to - such messages as:
- Notices to "update" or "verify" your account
- Notices to correct "problems" with your account
- False warnings that claim to require your response
- Threats to deny access to your account if you do not respond
- Surveys requiring account information so you can receive a reward
- False employment opportunities requiring payment and personal information to apply
BBVA Compass will never ask you to submit your account or credit card information through an unsolicited e-mail. If you think you have received and opened a fraudulent e-mail, immediately notify Compass Customer Service at 1-800-273-1057.
For more information on these types of scams, visit:
