Customer Service
At BBVA Compass, we understand you have more productive things to do than deal with payment processing issues. So we go the extra mile to provide the highest quality support, helping you resolve issues quickly and easily.
For Technical Support Assistance, contact:
| Help Desk | Phone | Hours |
| Terminal Help Desk | 1-800-552-8227 | 24/7 |
| ExaDigm Wireless Help Desk | 1-866-392-8326 | 24/7 |
| WAY Systems Wireless Help Desk |
1-866-929-6883 | 24/7 |
| CounterPASS, WebPASS, MobilePASS Help Desk | 1-800-390-7924 | 24/7 |
| Compass For Your Cause Online Donation Tool |
1-800-221-1256 | 8 a.m. - 11 p.m. CT
(M - F) 8 a.m. - 4 p.m. CT (Sat & Sun) |